Interdisciplinary Service Design Approach to Promote Sustainable Solutions in Social Complexity: Case Study on Korean Elderly Residential Stability during COVID‐19
- Authors
- HYUN KYUNG LEE; 최수지; 강미선; 이예슬; LEE SEOL AH; Hyoun Kyoung Kim
- Issue Date
- Dec-2021
- Publisher
- MDPI AG
- Keywords
- Service Design; interdisciplinary approach; social complexity; social innovation; residential stability
- Citation
- APPLIED SCIENCES-BASEL, v.11, no.24, pp.12009-1 - 12009-15
- Journal Title
- APPLIED SCIENCES-BASEL
- Volume
- 11
- Number
- 24
- Start Page
- 12009-1
- End Page
- 12009-15
- URI
- https://yscholarhub.yonsei.ac.kr/handle/2021.sw.yonsei/6262
- DOI
- 10.3390/app112412009
- ISSN
- 2076-3417
- Abstract
- This study introduces Action Research to present a service program through an interdisciplinary
service design approach for promoting the residential stability of elderly people. We extracted
design elements (1) “things to do” and (2) “community” and “strategies”, and then made a
design framework. According to the framework, we developed a service design program, named
“Small Daily Life: “Small Daily Life Tasks”, which provided opportunities to share the elderly people’s
daily life via online videos “Small Meeting”, which helped develop a network of relationships
outside the home by informing neighbors regarding elderly people’s know?how, and “Small Sharing”,
which delivers the results of previous activities to those who need help in the community.
Finally, we describe our reflective case study on the presented service program and examine the
relationship between social infrastructure and design and their respective roles. This study will expand
service design methodologies as presented research procedures, generalized frameworks, and
conceptual models that can be referenced in multidisciplinary collaborations.
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Collections - 언더우드국제대학 > 언더우드국제대학 융합인문사회과학부 > 1. Journal Articles
- College of Human Ecology > Human Environment and Design > 1. Journal Articles
- College of Human Ecology > Child and Family Studies > 1. Journal Articles

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